SL91 Please help. Any help much appreciated.

SL91 Please help. Any help much appreciated.

Postby dazman19 » Sat Nov 29, 2008 4:59pm

Hi all,
Please let me apologise in advance if this is something already covered previously.
I have a BenQ-Siemens SL91 and a few problems.
It seems to work ok apart from the fact that you cant make calls. It simply has no signal and says 'SERVICE'.
Also some of the menu options do not work, but otherwise seems ok.
From what I have been told I think this is one of the prototypes released, although I am not 100% sure about that point.
I have downloaded firmware version 22 thinking that this might solve the problems but when I try to run it, it stops at can't read IMEI.
Have any of you ensountered this issue before and have any advice that can help.
The first part of the IMEI is 0044001520
SW Build: BL_R17_6493_0
BREW Version: 3.1.3.17
HW ID: 9
Bootloader ver: ONYX_1433_R17
SVN:22

Not sure if you need any more info.

Anyhelp you can give me regargding, resetting, upgrading firmware and resolving my problems would be much appreciated.

Many thanks.
Regards Daz
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Postby dazman19 » Sat Nov 29, 2008 8:35pm

Just to add, following my previous post, I tried to run the firmware v18.
Half way through it said error and phone was just hung on the BENQ-Siemens logo. Would not do anything. Switched it off and now the phone is dead.
Will no longer switch on.
Please help. I really do like this phone and I would hate to thing that it is now nothing more than a door stop.
Regards Daz
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Postby SandStorm » Sun Nov 30, 2008 12:50am

did you ran one FK firmware, right?
also, does your phone still show you your imei? if yes, then we shall try my sl91 nv_items. (gonna give you and the how-to-spank, i mean, how-to-do once i take them out of mine)

also, if you can, fully charge your battery and remove any simcard or memory card there.
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Postby dazman19 » Sun Nov 30, 2008 8:22pm

SandStorm,
Thanks for the reply.
Unfortunately the phone does not turn on at all.
Is there anything I can do?
Regards Daz
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Postby SandStorm » Mon Dec 01, 2008 3:24pm

hi!
can you enter the emergency download mode? (pressing # and keep pressed while sliding the phone up to turn on, only the benq-siemens logo will be shown up).

if yes, then u can apply the update again.

and once again, remember, battery charged.
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Postby dazman19 » Mon Dec 01, 2008 7:35pm

Nothing at all. It does not switch on at all.
I tried holding the # and sliding the phone up. Still nothing.
Is there anything else I can try?
Regards Daz
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Postby SandStorm » Tue Dec 02, 2008 8:56pm

i believe we are doomed then :\
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Postby dazman19 » Tue Dec 02, 2008 9:40pm

I am curious to know, why the phone is dead. Half way through the firmware upgrade it crashed. When I took out the battery to switch it off and then tried to power the phone back on again, it was ded.
Is there no way to fix this?
Surely the firmware upgrade canot kill the phoen, can it?
Regards Daz
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Postby SandStorm » Wed Dec 03, 2008 1:17am

well, it can kill if interrupted in the middle.
and taking out the cable, even worse.

that's why when i always perform some upgrade operations on my phones, i clear the computer from several running tasks like internet, antivirus, and other tools. :\
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Postby dazman19 » Wed Feb 04, 2009 8:29pm

Hello again.
Do you know where I can buy a battery for the SL91?
Thanks.
Regards Daz
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Postby SandStorm » Wed Feb 04, 2009 10:05pm

ebay.de for example
but if you killed the phone during one fw upgrade, forget it.
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Postby dazman19 » Tue Feb 10, 2009 5:25pm

Hello again Sandstorm,
You always give good advice, so sorry to disturb you again.
I managed to get an battery for the new SL91 I swapped and it works ok apart from it says 'service' on the main screen.

Do I need to flash the firmware? I am being carefull this time as I killed the last one.

I hope you can help.

Thanks,
Regards Daz
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Postby SandStorm » Wed Feb 11, 2009 9:19am

service mode...
nv items fucked out.

well follow this:

-------------------

1-> Download QPST 2.7 Build 215 from the web (bittorrents, for example)
2-> Install it on your computer.
3-> Go to "QPST configuration" to set up the port for your device. Click on 'add new port' and place the correct com. then, activate it. (normally it set up automatically, but some times, we need to do it first.)
4-> Go to "Software Download". This is where you'll backup your NV files stuff.
5-> Select the 'Backup tab'
6-> Take note the folder where it will be placed, as you can change its name. make sure to leave the same file extension!!!
7-> Click on Start.
8-> Done!!!

-------------------------------------


HOW TO RESTORE YOUR NV ITEMS BACKUP

1-> Go to "Software Download". This is where you'll restore your NV files stuff.
2-> Select the 'Restore tab'
3-> Take note the folder where you have your backup!
4-> Click on Start.
5-> Done!!!
6-> reset the phone, it shall be ok now.


--------------------------------


the ones you will restore are those: [download]













oh, and i deleted your post in the other topic that was the same from this topic.
next time you doublepost i won't answer you. :roll:
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Postby dazman19 » Wed Feb 11, 2009 8:30pm

Sandstorm,
Thank you for that. It worked a treat - You are genius!
There are still lots of glitches, but atleast it does receive and make calls.

Is there a better firmware or software revision that can solve some of the glitches?
For example - it always shows that there is no signl bars, but there is a signal and you can make and receive calls.

The camera (the back one) does not work. All I get is a white screen.

Plus, at least I managed not to kill this one.
Regards Daz
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Postby SandStorm » Thu Feb 12, 2009 1:26am

well, u can try to flash it again.
FW23 is the last one available, but i almost don't find difference between it and FW22.
also, beware not all FW23's can be loaded to SL91's. The proper ones for it, is the FK version (Fieldtest Key)
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